Our SharePoint REIT IT system allows users to submit tickets to get help on any technology-related issues. Tickets will be instantly sent to the IT team and they will be notified immediately to expedite the ticket resolution process.
The SharePoint-based IT portal allows for your organization’s IT team to have centralized visibility over all IT items. We provide tools to help reduce downtime and promote efficient resolution over IT support items.
Upon the creation and completion of IT support tickets, relevant parties are notified. The system is to ensure that the ticket resolution process is not only fast, but is also easily trackable to ensure all tickets are taken care of properly.
Often times employees need access to various hardware or software resources and they rely on the IT team to provide them accordingly. Many times, this process is inefficient and leads to large delays in employees getting the resources they need. Our SharePoint solutions allow for the process to be hassle-free while expediting it to ensure employees are satisfied with their technology needs.
In any organization, it is imperative to have proper user permissions set to create strong information security. Our solutions help businesses manage user permissions simply and securely to ensure that each person can only access what they need to.
Generate meaningful reports for managers and executives to have greater insight into the organization’s IT processes and help inform decisions on changes to take operations to the next level. Reports can be generated from various templates and tailored to fit specific use-cases.
Looking to ask some questions or are interested in our services? Feel free to get in touch! We’ll be sure to have a representative reach out as soon as possible. We have helped many organizations realize and revolutionize their technological needs, and we want to continue making an impact on more businesses. See how we can help you today.