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Organized document grid representing taxonomy-driven file management
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Enterprise DMS

Taxonomy-Driven Document Governance

Transform chaotic file shares into a structured, intelligent document management system. Built on SharePoint with Term Store taxonomy, our DMS enables metadata-driven navigation, automated approval workflows, OCR-powered search, and enterprise-grade compliance — managing 500K+ documents with sub-second search.

500K+ Documents Managed
99.9% Uptime SLA
< 2s Second Search
13+ Years Delivering
Document Navigator 500K+ docs
North America 24 Markets
San Francisco Bay 18 Properties
Metro Tower 12 Tenants
+ Acme Corp 47 docs
+ Sterling Industries 32 docs
+ Boston Metro 14 Properties
+ Europe 8 Markets
Auto-Tagged
OCR Search
Secured
Inc. 5000 #749 Inc. Regionals #57 3x Microsoft Partner 557% Growth 100% Client Retention

Information Architecture

Term Store Taxonomy

Documents are classified using SharePoint Term Store — a managed metadata hierarchy that enables consistent tagging, intelligent navigation, and enterprise-wide search across all document libraries.

Region

North AmericaEuropeAsia Pacific

Market

San FranciscoBostonSeattle

Property

Metro TowerCentral Plaza

Tenant

Acme CorpSterling Industries

Document Type

LeaseAmendmentCOI

Managed Metadata Service

Taxonomy terms are centrally managed in SharePoint Term Store. When a market expands or property is acquired, administrators add new terms — instantly available across all document libraries without migration or reclassification.

Digital workflow automation
Portal Upload Auto-Tagging Admin Approval < 24h Turnaround
Metadata Tagging
Review & Approve
Published
1

Select Portal

Choose document upload portal

2

Tag Metadata

Apply taxonomy classifications

3

Upload Files

Drag & drop or browse files

4

Submit Review

Route to approval workflow

5

Admin Approval

Review and approve content

6

Published

Document visible to users

Pending Approvals 5 items
Lease_Amendment_AcmeCorp_2024.pdf Metro Tower → Acme Corp → Amendment
Data center technology
Auto-Generated Letters Contract Templates Lease Abstracts Expiration Reports

Lease Letters

Auto-generate tenant correspondence with merged property data

Contract Templates

Create contracts from approved templates with auto-fill

Lease Abstracts

Extract and summarize key lease terms into standardized format

Expiration Reports

Automated tenant expiration tracking and notification

500K+ Global Document Inventory Total documents managed
2,400 Monthly Uploads New documents processed
< 24h Approval Turnaround Average review time
< 2s Search Response Average query time
Document Alerts 12 Active
New Document Added Lease_AcmeCorp_2024.pdf uploaded to Metro Tower
2m ago
Document Modified COI_TechServ_2024.pdf version 3 created
15m ago
Expiration Warning Sterling Industries lease expires in 30 days
1h ago

Stay Informed

Configurable Alerts & Notifications

Subscribe to document changes at any taxonomy level — Region, Market, Property, or Tenant. Receive instant notifications when documents are added, modified, or approaching expiration.

  • New document upload alerts by property or tenant
  • Document modification and version change notifications
  • Lease and COI expiration warnings (30/60/90 day)
  • Approval workflow status updates
Modern commercial buildings

Portfolio Administration

Property & Entity Management

Manage the complete property lifecycle — from acquisition through operation to disposition. Handle entity ownership changes, property transfers, and archive formerly owned assets without data loss.

Active

Metro Tower

San Francisco Bay 12 Tenants
847 Documents
98% Occupancy
Active

Central Plaza

Boston Metro 8 Tenants
523 Documents
94% Occupancy
Formerly Owned

Heritage Center

Seattle Sold 2023
412 Archived Docs
7yr Retention

Formerly Owned Properties

When properties are sold or disposed, documents are preserved in archived status with full metadata and audit history. Legal and compliance teams can search and access historical documents without impacting active property views.

Platform

Built on SharePoint Online

Leverage your existing Microsoft 365 investment with enterprise-grade document governance, managed metadata services, and seamless cloud integration. Available on both SharePoint Online and SharePoint On-Premises.

SharePoint Online SharePoint On-Premises
SharePoint Document Platform
Term Store Managed Metadata
Power Automate Workflow Engine
Search Service Full-Text + OCR
Azure AD Authentication
Power BI Analytics
Client Stories

What Our Clients Say

100% Client Retention
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt

Adam Goldblatt

Director, Investments

BioMed Realty

“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao

David Hsiao

Senior Vice President, CIO

BioMed Realty

“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings

Catherine Hastings

Chief Financial Officer

Innovative Industrial Properties

“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos

Kelly Bargabos

CFO/COO

San Diego Theatres

“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra

Mark Zikra

Director of Technology

CA Ventures

Frequently Asked Questions

How is this different from using SharePoint out of the box?
Out-of-the-box SharePoint provides document storage, but a true DMS requires information architecture design, metadata taxonomies powered by Term Store, automated classification, approval workflows, retention policies, and governance — all of which we configure and customize for your specific document types and compliance needs.
How does the taxonomy-driven navigation work?
Documents are tagged using SharePoint Term Store taxonomy — Region → Market → Property → Tenant → Document Type. Users navigate through taxonomy-based panels, drilling down from Region to specific document with full filtering at each level. This eliminates folder sprawl and enables consistent classification across the enterprise.
Can you handle documents for properties we no longer own?
Yes. Our system includes "Formerly Owned Properties" management. Documents are preserved with full metadata and audit history but moved to archive status. Users can still search and access historical documents for compliance, legal, or reference purposes without cluttering active property views.
How does the approval workflow handle sensitive documents?
Documents uploaded through the portal are tagged with metadata and submitted to an approval queue. Authorized administrators review document classification, metadata accuracy, and content appropriateness before approval. Only approved documents become visible to end users — ensuring quality control and compliance.
What search capabilities does the system provide?
Our DMS offers multi-modal search: title/filename search, full-text OCR search for scanned documents, metadata filtering by any taxonomy level, date range queries, and advanced boolean search. Results return in under 2 seconds even across 500K+ documents.
Can the system generate documents automatically?
Yes. Built-in document generators create lease letters, contracts, and correspondence by merging metadata from property and tenant records. Lease abstract management extracts key terms into standardized formats, and automated expiration reports track upcoming tenant renewals.
Let's Build Something Great

Ready to Transform Document Chaos into Governance?

Schedule a demo to see how our taxonomy-driven Document Management System can bring structure, compliance, and intelligent search to your enterprise documents.

No obligation Response within 24 hours Inc. 5000 #749