Terms of
Service

As used throughout these Terms of Service, the following terms shall have the meanings set out below:

By accessing, browsing, or in any way using this Site, you unconditionally accept and agree to be legally bound by these Terms of Service ("Terms") and ARC's Privacy Policy, which is incorporated herein by reference. If you do not agree to all of these Terms, you must immediately discontinue access to and use of the Site.

If you are accessing the Site on behalf of a corporation, partnership, or other legal entity, you represent and warrant that you have full authority to bind such entity to these Terms, and references to "you" shall include that entity jointly with you as an individual.

ARC reserves the right to modify these Terms at any time. Continued use of the Site following the posting of revised Terms constitutes binding acceptance of those revisions. It is your responsibility to review these Terms periodically.

This Site is a corporate information and marketing resource maintained exclusively to present information about ARC's company profile, services, thought leadership, and contact details. It does not constitute an offer to form a contract and does not confer any rights beyond those expressly described herein.

Subject to full compliance with these Terms, ARC grants you a limited, non-exclusive, non-transferable, revocable licence to access and view the Site and its Content solely for your own lawful, internal informational purposes — specifically to:

• Review information about ARC's services, industries, and credentials
• Read published blog articles and thought-leadership content
• Submit an enquiry via ARC's contact form
• Download materials expressly made available for download

No other use of this Site or its Content is permitted without ARC's prior express written consent. This licence does not include any right to resell, commercially exploit, copy, distribute, publicly display, or create derivative works from the Content.

You agree that you shall not, directly or indirectly, engage in any of the following in connection with your access to or use of the Site:

ARC reserves the right to restrict or block access to the Site — including by IP address, geographic region, or other technical means — for any Visitor who, in ARC's sole and reasonable determination, has violated or is likely to violate these prohibitions, without notice or liability to that Visitor.

No Accuracy Warranty. While ARC endeavours to keep the information on the Site current and accurate, ARC makes no representation or warranty — express, implied, or statutory — as to the accuracy, completeness, reliability, suitability, or availability of the Content for any particular purpose. Any reliance you place on such information is strictly at your own risk. The Content is provided for general informational purposes only and does not constitute professional, legal, financial, or technical advice.

No Warranty of Availability. ARC does not warrant that the Site will be available at all times, free from interruption, error, or viruses. The Site may be taken offline at any time without notice for maintenance, updates, or other operational reasons. ARC shall not be liable for any loss or damage caused by the Site being unavailable.

No Implied Warranties. To the maximum extent permitted under applicable law, ARC expressly disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

The Site may contain hyperlinks to websites operated by third parties, including Microsoft Corporation, partner organisations, and other external resources. These links are provided for informational convenience only. ARC has no control over, and accepts no responsibility for, the content, privacy practices, or availability of any third-party websites.

The inclusion of any hyperlink does not imply endorsement, approval, or affiliation by ARC with the linked site or any products or services offered thereon. Visiting any linked third-party site is entirely at your own risk, and you should review the applicable terms of service and privacy policy of any third-party site you access.

Third-party trademarks and brand names referenced on the Site (including "Microsoft," "Azure," "Microsoft 365," and related marks) are the property of their respective owners. Their mention does not imply any partnership, sponsorship, or endorsement beyond ARC's status as a Microsoft Solutions Partner.

Ownership. The Site and all Content — including but not limited to text, articles, case studies, graphics, logos, trade names, service marks, photographs, software, and the selection, arrangement, and presentation thereof — are the exclusive intellectual property of Al Rafay Consulting LLC or its licensors, and are protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.

Restricted Use. No Content may be reproduced, republished, distributed, uploaded, transmitted, displayed, sold, licensed, modified, or otherwise used for any purpose without the prior express written permission of ARC. Requests for permission should be directed to contact@alrafayconsulting.com.

Limited Personal Use. You may print or save a single copy of individual pages from the Site for your own personal, non-commercial reference, provided that (a) you do not modify the Content, (b) ARC's copyright and other proprietary notices are retained, and (c) no charge is made to any other person for access to those pages.

Trade Marks. The ARC name, logo, and all related product and service names, design marks, and slogans are trade marks of Al Rafay Consulting LLC. Nothing on the Site grants any licence to use any trade mark without ARC's prior express written consent.

ARC is a Microsoft Solutions Partner providing enterprise-grade consulting, advisory, and technology implementation services across the following practice areas:

AI Solutions & Copilot

Custom AI agents, Microsoft Copilot, and Azure OpenAI integrations.

Azure Cloud Services

Cloud architecture, migrations, AKS, and cost optimisation on Azure.

Power Platform & BI

Power Apps, Power Automate, Power BI, and Microsoft Fabric analytics.

Microsoft 365 & SharePoint

M365 deployments, SharePoint intranets, Teams, and Viva implementations.

Security & Compliance

Zero Trust, Microsoft Sentinel, Intune, Purview, and identity management.

Custom App Development

Bespoke web and mobile applications built on the Microsoft stack.

Nature of This Site. The descriptions of ARC's services on this Site are provided for general informational and marketing purposes only. They do not constitute an offer, proposal, or binding commitment to provide any services. No legal relationship between ARC and any Visitor arises from mere access to this Site.

Engagement Agreements. All consulting services are provided exclusively under the terms of a separate, executed written agreement — such as a Master Service Agreement ("MSA") and / or Statement of Work ("SOW") — entered into between ARC and the contracting client. In the event of any conflict between these Terms and any such Engagement agreement, the Engagement agreement shall prevail.

No Guarantee of Availability. ARC reserves the right, at its sole discretion, to accept or decline any enquiry or proposed engagement. Expression of interest through this Site's contact form does not create any obligation on ARC to enter into or continue negotiations.

Any non-public information that a prospective or current client voluntarily discloses to ARC in the course of submitting an enquiry or initiating discussions — including business plans, technical requirements, financial details, or other proprietary information — will be treated by ARC as confidential. ARC shall not disclose such information to any third party without the disclosing party's prior written consent, except (a) to ARC personnel or authorised subcontractors who require access in order to evaluate or respond to the enquiry, each of whom is bound by equivalent confidentiality obligations, or (b) as required by applicable law or court order.

The above confidentiality obligation does not apply to information that: (i) is or becomes publicly known through no act or omission of ARC; (ii) was already in ARC's possession at the time of disclosure without restriction; (iii) is independently developed by ARC without reference to the disclosed information; or (iv) is lawfully received by ARC from a third party without restriction.

Where a separate Non-Disclosure Agreement ("NDA") is executed between ARC and a client or prospective client, the terms of that NDA shall govern and supersede this section with respect to the subject matter covered therein.

No Accounts or Logins. This Site does not maintain any user account, login portal, or authenticated access system. ARC does not create accounts on behalf of Visitors, and no persistent profile of any individual Visitor is maintained by ARC through the Site.

Data Collected. The only personal data collected through the Site is information that a Visitor voluntarily submits via the contact or enquiry form (such as name, business email address, company name, and project description) and technical data automatically collected by our hosting and analytics infrastructure (such as IP address, browser type, and pages visited). This data is used solely to respond to enquiries and to understand aggregate Site usage patterns.

Cookies. The Site uses cookies and similar tracking technologies to enhance the browsing experience and gather anonymised analytics. No cookies are used to track Visitors across third-party websites for advertising purposes. You may control or disable cookies through your browser settings, though doing so may affect certain features of the Site.

To the fullest extent permitted by applicable law, Al Rafay Consulting LLC — including its members, officers, directors, employees, contractors, licensors, and agents (collectively, "ARC Parties") — shall not be liable to any Visitor or third party for any of the following, whether arising in contract, tort (including negligence), strict liability, or otherwise:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, business opportunity, data, or goodwill
• Damages arising from reliance on any Content published on the Site
• Damages arising from the Site's unavailability, errors, or security vulnerabilities
• Damages arising from third-party websites linked to or from the Site
• Damages arising from any unauthorised access to or interception of data transmitted to the Site

The ARC Parties' total aggregate liability to any Visitor for direct damages arising from use of this Site — to the extent any such liability is not otherwise excluded — shall in no event exceed one hundred United States dollars (USD $100.00). Nothing in these Terms limits liability that cannot be excluded under applicable law (including liability for fraud or fraudulent misrepresentation).

Some jurisdictions do not permit certain exclusions or limitations of liability. In such jurisdictions, ARC's liability shall be limited to the minimum extent permitted by law.

You agree to indemnify, defend (at ARC's option), and hold harmless the ARC Parties from and against any and all third-party claims, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with:

• Your breach or alleged breach of any provision of these Terms
• Your violation of any applicable law, regulation, or third-party right (including intellectual property rights and privacy rights)
• Any information or materials you submit to ARC, including through the contact form, that are false, misleading, or infringing
• Any wilful misconduct or fraudulent act on your part in connection with the Site

ARC reserves the right, at its own expense, to assume exclusive control of any matter subject to indemnification under this section, in which case you agree to cooperate fully with ARC in asserting any available defences.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Illinois, United States of America, without giving effect to any choice-of-law or conflict-of-law rules.

You agree that any legal action or proceeding arising under or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts of competent jurisdiction located in DuPage County, Illinois, and you hereby irrevocably consent to the personal jurisdiction and venue of those courts.

Notwithstanding the foregoing, ARC reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of ARC's intellectual property or confidentiality rights.

Good-Faith Negotiation. In the event of any dispute, controversy, or claim arising out of or relating to these Terms or any matter connected with your use of the Site, the parties shall first attempt to resolve the matter by good-faith negotiation. Either party may initiate this process by delivering written notice (by email to contact@alrafayconsulting.com) identifying the nature of the dispute and the resolution sought. The parties shall respond and meet (in person, by phone, or by video conference) within ten (10) business days of such notice.

Escalation. If the dispute cannot be resolved through negotiation within thirty (30) calendar days of the initial written notice (or such longer period as the parties may agree in writing), either party may pursue the remedies available under these Terms or applicable law.

No Class Actions. Any dispute resolution proceedings, whether through negotiation or court, shall be conducted on an individual basis and not as a class, consolidated, or representative action.

Entire Agreement. These Terms, together with ARC's Privacy Policy and any other legal notices or policies published by ARC on the Site, constitute the entire agreement between you and ARC with respect to your use of the Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and ARC regarding the Site.

Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms continue in full force and effect.

No Waiver. ARC's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorised representative of ARC.

Assignment. You may not assign or transfer these Terms, or any of your rights or obligations hereunder, without ARC's prior written consent. ARC may freely assign these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of its assets.

Force Majeure. ARC shall not be liable for any delay or failure in the performance of its obligations hereunder if such delay or failure is caused by circumstances beyond ARC's reasonable control, including acts of God, governmental action, cyber-attacks, or infrastructure failures of third-party service providers.

Headings. Section headings are included for convenience only and shall not affect the interpretation of these Terms.

ARC reserves the right, at its sole discretion, to modify, update, or replace these Terms at any time. The "Last updated" date displayed at the top of this page will be revised accordingly. For amendments that ARC considers material — such as changes that significantly alter your rights or ARC's liability — ARC will endeavour to provide at least thirty (30) days' advance notice by posting a prominent announcement on the Site.

Your continued access to or use of the Site after any revised Terms have been posted shall constitute your binding acceptance of those revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Site. We recommend bookmarking this page and reviewing it periodically.