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Property Management Platform

Tenant & Property Management Built for Scale

Centralize your entire lease operation — tenants, properties, leases, amendments, and acknowledgements — in one intelligent platform. Configurable approval workflows, enterprise security, and real-time visibility across your portfolio.

500+ Properties Managed
50K+ Active Leases
15K+ Tenants Tracked
99.9% Uptime SLA
Property Management Hub ● Live
🏢
Tower One 94% Occupied
🏬
Retail Plaza 87% Occupied
🏭
Industrial Park 100% Occupied
📋 247 Active Leases
👥 183 Tenants
📝 12 Pending Amendments
Lease Lifecycle
Draft
Review
Executed
Renewal
95% Renewal Rate
RBAC Secured
Full Audit Trail
Inc. 5000 #749 Inc. Regionals #57 3x Microsoft Partner 557% Growth 100% Client Retention

Complete Lease Lifecycle

Tenants, Properties, Leases & More

Every aspect of your lease operation — tenants, entities, properties, leases, amendments, and acknowledgements — managed in one unified platform with configurable workflows and complete audit trails.

Lease Management

Lease Management

Centralized lease lifecycle management — from initial draft through execution, renewal, and termination. Track critical dates, rent escalations, and obligations across your entire portfolio.

  • Lease creation & drafting
  • Critical date tracking
  • Rent escalation schedules
  • Renewal management
  • Termination workflows
  • Lease comparison tools
Amendments & Modifications

Amendments & Modifications

Manage lease amendments, addendums, and modifications with full version control. Track every change, maintain audit trails, and ensure all parties acknowledge updates.

  • Amendment tracking
  • Version history
  • Change comparison
  • Digital signatures
  • Approval workflows
  • Audit trail
Tenant & Entity Management

Tenant & Entity Management

Complete tenant and entity database — contact information, relationship history, lease associations, payment records, and communication logs in one unified view.

  • Tenant profiles
  • Entity hierarchy
  • Contact management
  • Lease associations
  • Communication history
  • Document storage
Property & Space Management

Property & Space Management

Organize properties, buildings, floors, and units with detailed space attributes. Track availability, stack plans, and connect spaces to active leases and tenants.

  • Property hierarchy
  • Space inventory
  • Stack plans
  • Availability tracking
  • Unit attributes
  • Lease linkage
Acknowledgements & Compliance

Acknowledgements & Compliance

Capture tenant acknowledgements, policy acceptances, and compliance confirmations. Ensure all parties have reviewed and accepted terms with timestamped records.

  • Policy acknowledgements
  • Terms acceptance
  • Compliance tracking
  • E-signatures
  • Reminder automation
  • Expiry alerts
Portfolio Analytics

Portfolio Analytics

Real-time dashboards and reports across your lease portfolio — occupancy rates, rent rolls, expiration schedules, and tenant analytics at your fingertips.

  • Occupancy dashboards
  • Rent roll reports
  • Expiration calendars
  • Tenant analytics
  • Custom reports
  • Export capabilities

Configurable Workflows

Approval Workflows Your Way

From simple single-approver flows to complex multi-stage conditional routing — configure any approval process without writing code. Attach documents, add comments, track SLAs, and maintain complete audit trails.

📄 Request
Route?
👤 Manager
👥 Committee
Complete

Single Approver

Simple one-step approval for routine requests

Sequential Chain

Multi-level approvals in defined order (Manager → Director → VP)

Parallel Approval

Multiple approvers simultaneously for faster turnaround

Conditional Routing

Dynamic paths based on amount, type, or custom rules

Delegation & Proxy

Out-of-office delegation with full audit trail

Escalation Rules

Auto-escalate overdue approvals to prevent bottlenecks

Document Attachments at Every Step

Attach contracts, supporting documents, images, and files to any approval request. All attachments inherit RBAC permissions and are stored securely with version history.

Enterprise Security

Role-Based Access Control & Security

Control who sees what with granular RBAC. Define permissions by role, property, region, document type, or any combination — enforced consistently across the entire platform.

RBAC Permission Matrix
View Edit Approve Admin
Property Manager
Regional Director
Finance Team
Tenant Portal
Full Access Limited None

Role-Based Access Control

Granular permissions by role, property, region, or document type. Control who sees what at every level.

Document Security

Sensitivity labels, encryption at rest, DLP policies, and watermarking for confidential documents.

Audit Trail

Complete history of every action — who viewed, edited, approved, or shared any record.

SSO Integration

Single Sign-On with Azure AD, Okta, or your identity provider. No separate credentials.

Flexible Architecture

Built on Your Technology Stack

We implement on the Microsoft stack that fits your requirements — leveraging existing licenses where possible or building custom when needed.

SharePoint + Power Platform

Leverage your existing Microsoft 365 investment. No additional licensing for most features.

SharePoint OnlinePower AppsPower AutomatePower BI

Best for organizations already on Microsoft 365

Azure Cloud Native

Custom-built applications with unlimited scalability and integration flexibility.

Azure App ServiceAzure SQLAzure FunctionsLogic Apps

Best for complex requirements or high-volume operations

Hybrid Architecture

Combine Microsoft 365 for collaboration with Azure for heavy processing and integrations.

SharePointAzurePower PlatformCustom APIs

Best for enterprise-scale with diverse requirements

Implementation

Go Live in 6-10 Weeks

Our phased implementation approach delivers value fast — starting with high-priority modules and expanding over time.

01
Week 1-2

Discovery

Map existing processes, identify pain points, define requirements and success metrics.

02
Week 2-3

Design

Information architecture, workflow design, UI mockups, and integration planning.

03
Week 3-7

Build

Iterative development with bi-weekly demos. Core modules first, then expansion.

04
Week 7-10

Deploy

Data migration, user training, UAT, and phased rollout with ongoing support.

Client Stories

What Our Clients Say

100% Client Retention
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt

Adam Goldblatt

Director, Investments

BioMed Realty

“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao

David Hsiao

Senior Vice President, CIO

BioMed Realty

“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings

Catherine Hastings

Chief Financial Officer

Innovative Industrial Properties

“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos

Kelly Bargabos

CFO/COO

San Diego Theatres

“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra

Mark Zikra

Director of Technology

CA Ventures

Frequently Asked Questions

What lease types does your platform support?
Our platform supports all lease types — commercial office, retail, industrial, ground leases, subleases, license agreements, and residential. Each lease type has configurable fields and workflows to match your specific requirements.
How do you handle lease amendments and modifications?
Amendments are tracked with full version control. You can see what changed between versions, require acknowledgements from tenants, route amendments through approval workflows, and maintain a complete audit trail of all modifications.
Can tenants acknowledge policies and lease terms digitally?
Yes. The platform supports digital acknowledgements with e-signatures, timestamped acceptance records, automatic reminders for pending acknowledgements, and expiry tracking for annual policy renewals.
How do you manage multiple entities and tenant hierarchies?
Our entity management supports complex corporate structures — parent companies, subsidiaries, guarantors, and related entities. You can link entities to their associated leases, contacts, and properties with full relationship visibility.
Can we integrate with our existing property management system?
Yes. We integrate with Yardi, MRI, RealPage, AppFolio, and other property management systems via APIs or file-based exchanges. Data flows bidirectionally to keep all systems synchronized.
What is the typical implementation timeline?
Core platform deployment takes 6-10 weeks depending on scope. We use a phased approach — starting with high-value modules like lease management and tenant records, then expanding to additional capabilities.
Let's Build Something Great

Ready to Modernize Your Lease Operations?

Schedule a demo to see how our platform can streamline tenants, properties, leases, amendments, and acknowledgements for your portfolio.

No obligation Response within 24 hours Inc. 5000 #749